FAQ

After you sign up, we’ll match you with an expert therapist who specializes in treating skin picking. Your therapist will create a personalized online treatment plan using proven behavioral techniques. You’ll communicate through secure text and voice messages, with no need to schedule appointments. Alongside this, you’ll work through interactive digital sessions and in-app tools to practice new behaviors, self-monitor, and build coping skills. Optional online support groups are also available for extra guidance and encouragement.

Yes. The SkinPick program is rooted in evidence-based treatment and was developed by leading clinicians with deep expertise in skin picking and related disorders. It has been trusted by over 6,000 people worldwide and is supported by the largest peer-reviewed study on skin picking treatment. 91% of clients who complete the main program modules report improvement.

Therapists on SkinPick are licensed professionals—psychologists, marriage and family therapists, counselors, and clinical social workers—each with a minimum of 3 years of experience. Every therapist on our platform is a dermatillomania specialist, trained in our proprietary methodology to provide focused, effective care. Most have worked with hundreds of dermatillomania clients throughout their careers, offering a level of expertise that’s rare to find elsewhere.

You’ll communicate with your therapist through our secure online platform using text and voice messages. You can reach out anytime—no scheduling needed—and have separate discussions on different aspects of your treatment. Your therapist will respond within 24 hours on weekdays.

Yes. You can use our program alongside other treatments. We recommend letting your current provider know, so they can support you more effectively and help integrate what you’re learning into your overall treatment plan.

No. We don’t prescribe or recommend specific medications. If you’re currently taking medication or considering it, we recommend discussing your options with your doctor or psychiatrist.

The cost ranges from USD $65 to $90 per week (billed every 4 weeks). Price depends on your location, ability to pay, preferences, and therapist availability. You can cancel anytime. If cost is a concern, contact us — we’re here to help. 

We don’t accept insurance. However, our pricing is designed to be affordable, often comparable to the co-pay of typical insurance plans. We also accept FSA/HSA cards.

It depends on your individual needs. Some people feel ready to finish after a few weeks, while others prefer ongoing support for longer. You can take the time you need and end the program whenever it feels right for you.

Yes. You can cancel at any time and return whenever you're ready. When you come back, we’ll reconnect you with your therapist and restore your progress.

Yes. Your privacy and safety are our top priority. We use secure, encrypted systems and follow strict data protection standards. Everything you share with your therapist is confidential and protected by client–therapist privilege. You can also choose to remain anonymous throughout the process. For more details, see our Privacy Policy.

Yes. You’re welcome to use a nickname and remain anonymous throughout the program. Your full name is never required unless you choose to share it. At the start, we’ll ask for emergency contact information, and your therapist may request additional details when required by professional guidelines.

Personal Program is available for ages 14 and up. Program for Parents is recommended when the child is 13 or younger. For ages 14–15 we suggest enrolling in both programs in parallel (with a 50% discount for the parent program). Parental consent is required for anyone under 18.

Yes, with some conditions. Teens aged 16 and above can join the Personal Program directly. For children 13 or younger, we recommend the Parent Program, where you’ll learn how to best support your child. For ages 14–15, we suggest that both parent and child join their respective programs for the best results (with a 50% discount on the parent program).

For many people, yes. The SkinPick program provides structured, evidence-based treatment guided by an expert therapist, often delivering results similar to specialized in-person therapy. However, every situation is unique—some individuals may still prefer or benefit from face-to-face sessions, either alongside or instead of our program.

For most people, true dermatillomania experts are nearly impossible to find locally, and specialized therapy can cost hundreds of dollars per session. That’s why SkinPick is often the most accessible and viable option for expert care.