Manuela was SO supportive throughout this whole experience. From day 1, i felt like she had the knowledge, expertise and compassion to guide me through this program. That's absolutely critical, because skin picking can have so much shame/embarrassment around it. I never felt judged by Manuela. It always felt like she understood and empathized with me. That was very, very powerful.

I also felt like she was strong but kind whenever I wanted to do things that wouldn't be in my best interest. She never said "that's a bad idea -- here's why" -- instead, she'd gently guide me towards the evidence, and allow me to make my own judgements -- which made me feel like I was in control and making decisions I believed in, not just the decisions that she told me to make.

I can't thank you enough, Manuela, for all your work and support! <3